Verizon Digital Signage solution is a 4G LTE Media Player and cloud‑based content management system that turns any screen into a digital sign, allowing our customers to engage any audience via our network.
Created a customer journey map to understand the end‑to‑end experience (discovery, consideration, purchase, setup, use, and support).
Wrote, designed, and delivered support content for Portal 2.0, for end users to create campaigns, use libraries, and maximize the use the Portal.
Wrote, designed, and launched the digital support pages for the hardware out of box experience.
With the 360° view, we created communications materials to help onboard the user and pull to the fore front features they need to take advantage of.
Designed and executed strategic playlist function for content managers to create the content playlist by the time of day, day, and week for multiple pieces of content.
Verizon Digital Signage solution mobile app allows customers to manage displays from anywhere. Through the mobile application, you can review health of devices, configure displays, and create groups of displays.